Points

Substance Painter

In this start to finish texturing project within Substance Painter we cover all the techniques you need to texture the robot character.

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# 1 17-01-2005 , 09:03 PM

Subscriber
Join Date: Nov 2004

Location: In the middle of nowhere in VA

Posts: 749

I payed for 14 points and all that stuff but never received them. I went to paypal to check the transaction and all of it occured. I waited 20 minutes and still received nothing. What is wrong?

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# 2 17-01-2005 , 09:15 PM

Subscriber
Join Date: Aug 2004

Location: Canterbury, UK

Posts: 10

Dont worry the points are usually allocated within 24hrs, however you might want to send an email to David in the meantime to check it out.

david@simplylightwave.com

Make sure you send your user name along with any other transaction information and he will get it sorted for you.

The same thing happened to me and he sorted it out very quickly!

Good luck!

Chris

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# 3 17-01-2005 , 09:46 PM

Subscriber
Join Date: Nov 2004

Location: In the middle of nowhere in VA

Posts: 749

THX

Thx for the help, oh, and cartman is awsome and fat. Ü

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# 4 20-01-2005 , 05:51 PM

Subscriber
Join Date: Nov 2004

Location: In the middle of nowhere in VA

Posts: 749

this is ridiculous

I have waited almost a week now and neither have I received points or refunds. The administrator is ignoring my e-mails and helping other people with the same problem but is constantly leaving me out. I would like to have at least some sort of explanation why this is going on. I am tired of waiting for my points

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# 5 20-01-2005 , 06:02 PM

Registered User
Join Date: May 2002

Location: Niagara Falls, Canada

Posts: 5,310

I'll see if I can get a hold of Kevin today. Dave is away for a few days. They have been really busy the last few weeks.

I am enough of an artist to draw freely upon my imagination, knowledge is limited, imagination encircles the world. (Albert Einstein)

https://www.artstation.com/kurtb

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# 6 20-01-2005 , 08:55 PM

Subscriber
Join Date: Nov 2004

Location: In the middle of nowhere in VA

Posts: 749

Thanks

Thanks for the help

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# 7 20-01-2005 , 09:39 PM

Moderator
Join Date: Sep 2002

Location: Plantation, Florida

Posts: 1,568

Alienscience: I've posted this info in the moderators forum. Someone should get back with you asap. We apologize for the inconvenience.

Dave Baer
Professor of Digital Arts
Digital Media Arts College
Boca Raton, Florida
dbaer@dmac.edu

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# 8 20-01-2005 , 11:59 PM

Subscriber
Join Date: Nov 2004

Location: In the middle of nowhere in VA

Posts: 749

Ok

Ok, thanks for the help

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# 9 21-01-2005 , 07:52 AM

Kevin

Guest

Posts: n/a

Hi

Sorry I missed this post, I have now added your points and added a few more for the wait!

It was due to the lack of address info given at paypal - but its all sorted now user added image