why have you not credited me with points?

# 1 01-01-2007 , 04:41 PM

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Join Date: Dec 2005

Posts: 1

Hi there

I wonder if anyone from simply maya can tell me whats going on. I puchased a load of points yesterday using paypal. It was succesful and I got the usual paypal receipt via email but to my surprise it was credited to simpy max even though it was bought on simply maya site.

I treied to transfer the points over to simply maya on the max site but it was down. I have tried to contact payapal but no reply so now I have paid for a load of points that I cannnot use and I do not have suffiernt points when I log in to simply maya

Lightwave

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# 2 01-01-2007 , 05:36 PM

Senior Software Developer
Join Date: Jan 2005

Location: Livingston, Scotland

Posts: 1,701

I would retry your points transfer, the Simply Max site is currently up at the moment.

Chris (formerly R@nSiD)
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# 3 01-01-2007 , 06:43 PM

Tubby

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Posts: n/a

If your still having problems email postukandeurope@simply3dworld.com

with your Max and Maya user names and I`ll manually move your points over.

Darren

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# 4 01-01-2007 , 08:52 PM

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Join Date: Apr 2005

Location: UK

Posts: 595

Re: why have you not credited me with points?

Originally posted by Lightwave
Hi there

I wonder if anyone from simply maya can tell me whats going on. I puchased a load of points yesterday using paypal. It was succesful and I got the usual paypal receipt via email but to my surprise it was credited to simpy max even though it was bought on simply maya site.

I treied to transfer the points over to simply maya on the max site but it was down. I have tried to contact payapal but no reply so now I have paid for a load of points that I cannnot use and I do not have suffiernt points when I log in to simply maya

Lightwave

Originally Posted by

hi

the same thing happend to me when i bought some points, it was credited to simpy max too, however my points still showed up on the simply maya site so i was relieved the points had gone through. have you tried contacting the moderators maybe they could help

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# 5 01-01-2007 , 10:16 PM

Tubby

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Posts: n/a

All the that's happening is we use multiple paypal accounts.

People see that the payments have gone to admin@simplymax/simplylight/simplymaya and assume its gone to wrong simplysite. It hasn't.

The first post is the point in question. The reason for the delay in points is that the poster paid via Echeck and paypal requires these to clear before the order can be finished.

Hope this clears up this mater.

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why have you not credited me with points?

Re: why have you not credited me with points?

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