you might wanna check that the alias service is running (assuming your using a windows box).
First off Task manager should have a process called Wrapper.exe running. If its not running on my machine I find my help kinda stops.
Check to see if the service is running by running services.msc from the [Start]-[Run] box. The maya service is fairly close to the top and on my machine is named "Alias Documentation Server".
If your like me and streamline your machine for speed at booting, and get rid of all thoses extra procesess, you may have mistakenly switched it off.
Good Luck!
:edit:
Just to make it sure, I dont know how to help with the sky environments, but this post may help with getting 'Help' to work.
Last edited by azimuth; 10-09-2005 at 11:14 AM.