Maya Crashes when just clicking on "Save" or "Open"

Beer glass scene creation

This course contains a little bit of everything with modeling, UVing, texturing and dynamics in Maya, as well as compositing multilayered EXR's in Photoshop.

Watch

# 1 07-11-2007 , 01:31 PM

Registered User
Join Date: Jul 2007

Posts: 17

Maya Crashes when just clicking on "Save" or "Open"

Everything was working fine then suddenly Maya 7.0 Unlimited crashes every time I click on "Open Scene" or "Save Scene", it just closes without a Crash report from windows or anything. I can create geometry and other things without crashing but when I want to save, it closes immediately. I've installed and reinstalled and I'm still getting the same problem. Please help.

And another thing, it does the same when I want to import or anything that uses the window browser function (like setting up project location on your harddrive).

Last edited by ArtieLange; 07-11-2007 at 01:54 PM.

Quote

# 2 08-11-2007 , 12:06 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

when you unistalled it how did u go about it? because i had a problem back about 3-4 weeks ago, i unistalled and renstalled it about 3 times and the same problem.. so i knew that unstailling wasing goning to fix it the way i was doing, so then i tried something else. I just deleted my whole Autodesk>Maya file and then went to the control panel and unstialled it from there and then installed it and everything worked.

Idk if this will work for you but... it worked for me.

Btw whats on your computer? processer, ram?

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

# 3 08-11-2007 , 02:49 AM

Registered User
Join Date: Jul 2007

Posts: 17

Well, I went to Add/Remove programs and uninstall Maya when I removed all maya folders.

I don't understand " my whole Autodesk>Maya file" thing though. I'm assuming that you want me to delete the main Maya folder in Programs folder first before I uninstall Maya from Add/Remove Programs.

I'll try that.

My specs are:

AMD 64 X2 Dual Core Processor 3800
3.00 GB of RAM
GeForce 6800 Series

Quote

# 4 08-11-2007 , 03:33 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

yea just the maya (Version) so for me it was C:/Program files/autodes/maya8.0. i just deleted the whole maya8.0 folder and then add/remove programs it off after.

Tell me if this works :p

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

# 5 08-11-2007 , 03:38 AM

Registered User
Join Date: Jul 2007

Posts: 17

Thanks for replying, you have no idea how much you are saving my butt. But everytime I try to delete the folder, i get the "can't delete because "helpserver.jar" is being used by another person or program.

Quote

# 6 08-11-2007 , 03:39 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

hmm odd... try restarting your comptuer and then doing it.

i just hope this works for you b\c it worked for me.

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

# 7 08-11-2007 , 03:42 AM

Registered User
Join Date: Jul 2007

Posts: 17

I just found out that helpserver.jar is a program used by Java.exe so I went to task manager and shut that down.

Quote

# 8 08-11-2007 , 04:06 AM

Registered User
Join Date: Jul 2007

Posts: 17

Did you get a problem with "can't read Maya.msi" under the windows folder while uninstalling?

Quote

# 9 08-11-2007 , 04:07 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

cant remeber user added image

its been almost a month

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

# 10 08-11-2007 , 05:49 AM

Registered User
Join Date: Jul 2007

Posts: 17

Now I can't even install Maya, I get the installer unpacking everything and then say "maya is up to date" but nothing has been installed. I've looked through my registery trying to delete Maya files but still I get this. When I go under "Add/Remove Programs", it still registers maya but without a "uninstall option".

Quote

# 11 08-11-2007 , 06:32 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

ugh.... did u do anything else?

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

# 12 08-11-2007 , 07:11 AM

Registered User
Join Date: Jul 2007

Posts: 17

YES! IT WORKED! I forgot to delete one piece of the register. After installing, i opened it and now it saves!! thanks man!!!!!!!!!!!!

Quote

# 13 08-11-2007 , 07:38 AM

Subscriber
Join Date: Jan 2006

Location: IL

Posts: 1,052

np lol it took me about 4 hours to figure it out my self... happy to help.

A great mod for Jedi academy www.moviebattles.com

Computer Rig-

64-bit vista
23.5 inch LCD + a 19 inch
Q6600 intell qaud
4 gigs of ddr2 ram
8800GTS 512 video card @700mhz

Quote

Reply to this thread