Newbie smoothing problem please help!
Hello guys! First time posting on here. I'm still new to Maya, but after a few projects I'm working on the head portion for a first character model. When I hit smooth mode I'm getting a weird checkered box on one of my faces. What exactly does this mean, and how can I correct it? It's strange to me how the selected problem face is also selecting an extra edge. Heres a few photos of the issue before and after smooth mode:
Also, I tried deleting the face and bridging but the problem just jumps around. If anyone has any advice I would really appreciate it a ton!
Thanks